CUSTOMER SERVICE

Hello, how can we help you?

Have a question? You might find the answer in our Frequently Asked Questions section below!

FREQUENTLY ASKED QUESTIONS

What is KameesToor?

KameesToor is an online store specializing in authentic Afghan traditional clothing, handmade jewelry, accessories, footwear, and cultural products. We proudly celebrate Afghanistan's rich heritage by offering quality products inspired by traditional craftsmanship.

Do you have a physical store?

Currently, KameesToor primarily operates online, allowing customers to shop from anywhere in the world.

WHAT HAPPENS AFTER BEING CONFIRMED?

If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it’s important to weigh the potential benefits against the risks and costs.

Are your products authentic?

Yes. We carefully select products inspired by authentic Afghan traditions and craftsmanship. Many items are handmade by skilled artisans using traditional techniques.

Are all products handmade?

Many of our clothing, jewelry, and accessories are handmade. Product descriptions clearly indicate whether an item is handmade, vintage, or artisan-crafted.

Do you accept custom orders?

Yes. We offer custom orders for selected products, including traditional Afghan dresses and clothing.

You may request:

  • Custom sizes
  • Fabric options
  • Color changes
  • Embroidery styles
  • Personalized designs

Custom orders may require additional production time and pricing.

How do I request a custom order?

Contact us by email or through our Contact page with your requirements, and our team will assist you.

How can I contact KameesToor?

📧 Email: info@kameestoor.com

📞 Phone: +1 (571) 316-1351

🌐 Website: www.kameestoor.com

How do I place an order?

Simply browse our collection, add your favorite items to your cart, and complete checkout using our secure payment system.

Can I cancel or modify my order?

If your order has not yet shipped, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible.

How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information.

Do you ship internationally?

Yes. KameesToor proudly ships to many countries worldwide.

How long does shipping take?

Estimated delivery times:

  • USA: 3–7 Business Days
  • Canada: 5–10 Business Days
  • International: 7–21 Business Days

Delivery times may vary depending on customs processing and local carriers.

Do you offer expedited shipping?

Expedited shipping options are available during checkout for eligible destinations.

What is your return policy?

Eligible products may be returned within our return period if they are unused, unworn, and in their original condition with all tags and packaging.

Please review our Refund Policy for complete details.

Is my payment secure?

Yes. All payments are processed through secure, encrypted payment gateways to protect your information.